GUIDE AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
Organizations comparing MDR providers often struggle to determine which vendors have AI that is fully operational versus still under development. This eBook, "AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities," clarifies these differences by outlining the factors that define a truly production-ready AI system — including real-world operational maturity, how AI supports detection and investigation quality, its role in reducing time-to-resolution, and the importance of transparent roadmaps and human oversight. Download the eBook to help guide smarter decision-making, and contact Aavex Technology Corporation for help assessing your MDR options.
Is Your AI System Fully Operational?
It's important to know if the MDR provider's AI is production-ready or still under development. Many vendors may present their AI as mature while it is actually in beta. Look for evidence of real-world application and measurable outcomes, as well as insights into how the AI is currently being utilized in threat detection, investigation, and response.
What Autonomy Does Your AI Have?
Understanding the autonomy of the AI is crucial for effective incident response. Providers should clearly document the specific actions the AI can perform independently, such as endpoint isolation or file quarantine, and outline the role-based approval workflows for high-impact decisions. This ensures that human oversight is maintained, especially for actions that could affect business continuity.
How Do You Ensure AI Decision Transparency?
A mature MDR provider should provide detailed reasoning behind each AI-driven action, avoiding 'black-box' operations. This includes maintaining an evidence trail that explains what actions were taken, why they were taken, and the context behind those decisions. Daily operational summaries and exportable evidence packages can further support compliance and internal reporting needs.
GUIDE AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
published by Aavex Technology Corporation
Aavex Technology Corporation has been a leading Managed Security and Service Provider since 2002.
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We take a business first, security focused approach to providing our IT services. Aavex Technology Corporation specializes in wide range of services, including tailored IT services, hardware procurement, Cloud migration services, employee on-boarding and off-boarding checklists, network and IT infrastructure monitoring, Voice over IP and solutions for small and medium businesses and their owners in the Chicagoland area. We are committed to providing each one of our clients the highest level of quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business.
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Our approach uses our expertise to assess your IT infrastructure as it relates to your data assets and compares it to standards and processes, we have in place. Our standards will produce recommendations that result in a stable environment. The outcome is data assets that are kept confidential, unchanged, and available to your organization when you need it. Our helpdesk and on-site services will deliver the excellent support when you need it.
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