Fairview Health Services saves over $3 million with Windows 11 OS modernization | Microsoft Customer Stories
Rising support costs, complex device environments, and aging operating systems make it harder to control IT spend. This customer story shows how Fairview Health Services addressed those challenges by modernizing its Windows environment and moving to Windows 11, resulting in more than $3 million in savings. Read the customer story to see how OS modernization supported operational efficiency and cost reduction, then reach out to an expert from Aavex Technology Corporation to discuss how similar results could be achieved in your organization.
What modernization initiatives did Fairview Health Services undertake?
Fairview Health Services focused on modernizing their legacy applications, policies, and governance models by adopting the Microsoft Modern Management framework. They rolled out solutions including Windows 11, Microsoft 365 E5, Microsoft Teams, Microsoft Defender, and Copilot over a 12-month period, which helped them improve operational efficiency and enhance patient care.
How did Fairview Health Services achieve cost savings?
By shifting to a cloud-based endpoint management solution with Microsoft Intune, Fairview streamlined their processes and reduced deployment costs significantly. They successfully upgraded over 80% of their devices through in-place upgrades, which minimized disruption and contributed to the overall cost savings.
What impact did the modernization have on employee experience?
The transition to Windows 11 led to a notable decrease in help desk tickets, dropping from over 4,200 to fewer than 500. This improvement contributed to an 11% increase in digital employee experience scores, highlighting the positive effects of system upgrades on workforce satisfaction and productivity.
Fairview Health Services saves over $3 million with Windows 11 OS modernization | Microsoft Customer Stories
published by Aavex Technology Corporation
Aavex Technology Corporation has been a leading Managed Security and Service Provider since 2002.
Business First • Security Focused• Effortless IT
We take a business first, security focused approach to providing our IT services. Aavex Technology Corporation specializes in wide range of services, including tailored IT services, hardware procurement, Cloud migration services, employee on-boarding and off-boarding checklists, network and IT infrastructure monitoring, Voice over IP and solutions for small and medium businesses and their owners in the Chicagoland area. We are committed to providing each one of our clients the highest level of quality service and support. Our unique IT team is incredibly friendly and can help you every step of the way in growing your business.
Assess • Deploy • Manage
Our approach uses our expertise to assess your IT infrastructure as it relates to your data assets and compares it to standards and processes, we have in place. Our standards will produce recommendations that result in a stable environment. The outcome is data assets that are kept confidential, unchanged, and available to your organization when you need it. Our helpdesk and on-site services will deliver the excellent support when you need it.
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